Terms of services

Please read this terms carefully before using our services

Usage Policy

1- In order to use our services, you are required to provide current and accurate identification, contact information, and other details as part of the registration process. You are responsible for maintaining the confidentiality and accuracy of your account information, and you are responsible for all activities that occur under your account. You are solely responsible for all content on your account. You agree to immediately notify Partlix of any unauthorized use of your account or any other breach of security. Partlix will not be liable for any loss or damage arising from your failure to provide us with accurate information or to keep your account secure.

2- Partlix may cancel or suspend your access to Partlix services at any time and for any reason without notice. Upon cancellation or suspension, your right to use the service will stop immediately. You may not have access to data that you stored on the service after we suspend or terminate the service. You are responsible for backing-up your data that you use with the service. If we cancel your service in its entirety without cause, we will refund to you on a pro-rata basis the amount of your payment corresponding to the portion of your service remaining right before we terminated your service.

Conditions of Use

1- You agree that any violations listed in our Acceptable Usage Policy are considered prohibited usage and may result in immediate account suspension and/or termination without compensation.

2- Intentional or Malicious violations of our Acceptable Usage Policy will result in immediate termination, and a ban from any further service.

Account Registration

1- Clients must provide their legitimate name and surname and residential address when registering an account.

2- P.O. Boxes and non-residential or mail forwarding addresses are not accepted.

3- A valid phone number is required for registration.

4- Registration and Order Placement must take place from the client's residential ISP.

5- Account details must match information provided by payment method.

6- All modifications to an accounts details require a ticket to our billing department.

Restrictions

2,1- Clients may not open multiple personal accounts under any circumstance.

2,2- Clients may not give other persons access to their accounts.

2,3- Clients may not change their accounts name to another individual.

Billing

1- Invoices for recurring services will be issued 10 days in advance of the due date.

2- Unpaid services will be suspended 1 days past the due date on the service.

3- Unpaid services will be terminated 3 days past the due date on the service.

Chargebacks / Disputes

1- Chargebacks and disputes against any payment will result in immediate suspension of all services on the account until the dispute is removed, and the account prohibited from placing any further orders. At the Billing Department's discretion, all services on the account may be terminated without compensation in the event of dispute or chargeback.

2- Account credit is non transferrable. No exceptions.

3- Account credit may not be withdrawn or 'cashed out' in the form of a refund or other payment.

Service Processing

1- Dedicated Servers Orders are provisioned during Business Hours provided that the client's Contact Information and Payment are in accordance with the Terms of Service.

2- Service modification cannot be performed on or past the service's due date. Any outstanding invoices must be settled before service modification can be performed.

3- When services suspended, a service is brought offline and disabled from being powered on or accessed. No data will be made available, nor the service brought online, until the situation resulting in the suspension has been resolved.

4- Upon termination, all related data are destroyed, and any associated IP Addresses released back into the available pool. This process cannot be reversed.